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Privacy Policy

Privacy Policy


This privacy policy sets out how Al Dahab Exchange, (Al Dahab) uses and protects any information that you provide Al Dahab.

Al Dahab is devoted to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when accessing your account

Information, you can be assured that such information will only be used in accordance with this privacy statement.

Al Dahab has a firm policy of protecting the confidentiality and security of information that we collect from our Investors.  We do not share your non‐public personal Information with unaffiliated third parties. Information is only shared with your consent except for the specific purposes below, in accordance with all applicable laws.

Please read this policy carefully. It gives you important information about how we handle your personal information.

Al Dahab reserves the right to change this policy at any time.


We limit the collection and use of non‐public personal information to the minimum we believe is necessary to deliver superior service to you. Services can include advising you about our product, services and other opportunities of our business.


In our website, we collect both personal information and aggregate information that the user voluntarily provides either while on the website or in response to emails in relation to features provided on the website. We don't require you to register or provide information to us in order to view our website or have access to its content. We may collect personal information otherwise with your consent or as permitted or required by law.

We collect personal information when you ask us to provide services to you. This personal information may include identities and contact information of senders and recipients of money transfers, credit card, banking or other billing information, birth dates and other personal identifiers, information used to verify your identity for security and fraud prevention purposes, identification number and amounts paid, transferred or otherwise processed.

We collect information about your transactions with us, including transaction history, such as frequency of use and amounts paid, transferred or otherwise processed.

In connection with identity verification, fraud prevention and similar security purposes, we collect and/or confirm certain identity-related information, financial background and similar information through third parties’ sources such as government agencies and consumer reporting agencies.

Aggregate information relates to such things as how many consumers visit the website, which pages they access, what information they download, the type of web browser and operating system you use, the name of your Internet Service Provider and so on. When you visit our website, we automatically collect this information, and combine it with similar information collected about all other visitors. By collecting this information, we learn how to best tailor our website to our visitors.

The user can visit our website without revealing the user's identity or any personal information. We track the internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

For better management of the website, we may

Log the user's browsing history.

Log non-personally identifiable information, including ip address, profile information, aggregate user data, and browser type; and

Record user ip addresses for security and monitoring purposes.


We do not disclose any kind of non‐public personal information about our partners or former staff, current staff to anyone, except when we believe it necessary for the conduct of our business, or where disclosure is required by law.  Except in those specific, limited situations, without your consent, we will not make any disclosures of non‐public personal information to other companies who may want to sell their products or services to you. 


We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

• Internal record keeping 

• We send email about new product and services, Changes in our company statements or other information which we think may be valuable using the email address which you may have provided  

• From time to time, we may also use your information to contact you for general information, Queries on remittance and payment clarification calls.  We may contact you by email, phone, fax or mail

• We may use the information to customize our website to provide better service to you



We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, ensuring that your information is secure against hackers leveraging protocol or application vulnerabilities to instigate data theft, denial of service or defacement.

Al Dahab Web Site Firewall protects Web applications and Web services from malicious attacks and can also increase the performance and scalability of these applications. Al Dahab Web Site Firewall offers every capability needed to deliver, secure and manage enterprise Web applications from a single appliance through an intuitive, real-time user interface.

• Single point of protection for inbound and outbound traffic for all Web


• Protects Web sites and Web applications against application layer attacks

• Delivers best practices security right out of the box

• Monitors traffic and provides reports about attackers and attack attempts

• Protection against common attacks

• Outbound data theft protection

• Web site cloaking

• Granular policies

• Secure HTTP traffic

• SSL Offloading

• SSL Acceleration

• Load Balancing

Controlling your personal information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.